Hello Jock,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b00000008thr .Please try keep whole conversation in one question/thread to speed up resolution. Thank you.
Re my recent SOS, Should I go to sales support?
Hello Jock,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b00000008thr .Please try keep whole conversation in one question/thread to speed up resolution. Thank you.