How to stop AVG from blocking my cloud back-up

Site Feedback
7

How about a specific answer, I've already excluded the zipcloud folder but that doesn't work
I need to know exactly what to do not just a generic "exclude the program"

8

Alan,
I was trying to install Just Cloud and was having problems with AVG blocking the download of the Just Cloud (exe) program. What finally fixed the problem for me was to go to AVG's Identity Protection and change the settings under "Web Browsing Protection" from "Always quarantine known threats" to "Always Prompt." I hope this is helpful.
David

6

Hi Alan,
It might help if you provide us with us more information(what you excluded, how it behaves).
Thanks

1

I am trying to download, install and use ZipCloud, a cloud based back up program. AVG will not let me install this application on my new computer. Please provide steps to allow this to function properly.

2

Alan,
I was trying to install Just Cloud and was having problems with AVG blocking the download of the Just Cloud (exe) program. What finally fixed the problem for me was to go to AVG's Identity Protection and change the settings under "Web Browsing Protection" from "Always quarantine known threats" to "Always Prompt." I hope this is helpful.
David

3

John, Have a look @ this link (https://support.avg.com/answers?id=906b0000000D4jSAAS).
AVG Guru

4

How about a specific answer, I've already excluded the zipcloud folder but that doesn't work
I need to know exactly what to do not just a generic "exclude the program"

5

Hi Alan,
It might help if you provide us with us more information(what you excluded, how it behaves).
Thanks