How to Uninstall AVG Link Scanner for Mac

This again is no good - firstly the instructions you attach in the second link (http://avgread.me/…) are for a Windows computer NOT a Mac!  There is not a Start and Control Panel option or a start menu so I assume these instructions are for a Windows computer.  The first link you sent is the same software that I've already downloaded before, however I did re download it but its useless without the correct MAC REPAIR INSTRUCTIONS??  Where are these? Please help with removing this from my MAC computer as soon as possible.

Hello Liz,

We appreciate your patience.
We recommend you to download the latest installation file from https://www.dropbox.com/s/zohptb6h33y9sr1/avg_lsm_stf_all_2012_1815.dmg?dl=0 and run the repair installation of AVG by following the instructions mentioned in this link: http://avgread.me/1BVxDSY .
It should be possible to uninstall it then.
Please feel free to contact us should you need any assistance.

Please can someone tell me how to uninstall the AVG Link Scanner from my Mac computer?  It's driving me nuts that although I have done the removal of the file to my recycle bin as well as empty the recycle bin it has NOT WORKED :-(.  I need it removed but don't know how??  Any suggestions?  Thanks :slight_smile:

Hello Kishore,  please could someone contact me as I did all these steps together with an Apple Mac customer technician on the phone for over 55minute today.  It didn't work???  I wish I could just speak to one of your AVG customer support/technician to sort this :-(.  And no I didn't have Mackeeper installed on my Mac desktop that I'm trying to clear this issue from. Help PLEASE??

Hello Liz,
To uninstall the AVG Link Scanner please follow these steps:
1. Download the install package of Link Scanner for Mac by clicking https://share.avg.com/steam/PSP/Tomasek/Mac/avg_lsm_stf_all_2012_1815.dmg . The installer can be blocked by Gate Keeper. In such case deactivate Gate Keeper according to article https://support.apple.com/en-us/HT202491 .
2. Run the installer.
3. Click on Uninstall.
OS X may warn user to not open the installer. Please click Open.
4. The first screen of uninstaller will show up.

Any news please?  I have not heard anything back and I have still not been able to do anything to remove this AVG Link Scanner from my MAC computer.  This means I'm unable to use a $128 Norton Antivirus software package which I bought 6 months ago and am unable to return to the store (I have asked them).  If you do not get back to me I will have to escalate this further.

Hello Liz,

We appreciate your patience.
We recommend you to download the latest installation file from https://www.dropbox.com/s/zohptb6h33y9sr1/avg_lsm_stf_all_2012_1815.dmg?dl=0 and run the repair installation of AVG by following the instructions mentioned in this link: http://avgread.me/1BVxDSY .
It should be possible to uninstall it then.
Please feel free to contact us should you need any assistance.

Hello Liz,
To uninstall the AVG Link Scanner please follow these steps:
1. Download the install package of Link Scanner for Mac by clicking https://share.avg.com/steam/PSP/Tomasek/Mac/avg_lsm_stf_all_2012_1815.dmg . The installer can be blocked by Gate Keeper. In such case deactivate Gate Keeper according to article https://support.apple.com/en-us/HT202491 .
2. Run the installer.
3. Click on Uninstall.
OS X may warn user to not open the installer. Please click Open.
4. The first screen of uninstaller will show up.

Any news please?  I have not heard anything back and I have still not been able to do anything to remove this AVG Link Scanner from my MAC computer.  This means I'm unable to use a $128 Norton Antivirus software package which I bought 6 months ago and am unable to return to the store (I have asked them).  If you do not get back to me I will have to escalate this further.

Hello Liz,

I sincerely apologize for providing this link: http://avgread.me/1BVxDSY .
Yes, you are right it for performing repair installation of AVG on a Windows PC.
Sorry to know that the latest installation file didn't help with the repair installation.
We have escalated your case to our senior level team again, once we get a suggestion will post it here.
Your patience is much appreciated.

This again is no good - firstly the instructions you attach in the second link (http://avgread.me/…) are for a Windows computer NOT a Mac!  There is not a Start and Control Panel option or a start menu so I assume these instructions are for a Windows computer.  The first link you sent is the same software that I've already downloaded before, however I did re download it but its useless without the correct MAC REPAIR INSTRUCTIONS??  Where are these? Please help with removing this from my MAC computer as soon as possible.

  1. Mac will ask you to provide the password for the User Account that you are currently logged in (note: the Account needs to have Admin permissions in order to uninstall the Link Scanner )
    6. After the uninstall process is allowed by Admin, the OS X will rise a request to close an Application.
    7. In case that the uninstall won´t work:
    Check the disk permissions. For OSX 10.10 and older use article https://support.apple.com/en-us/HT201560 . For OSX 10.11.x use article https://support.apple.com/kb/PH22243?locale=en_US
    Thank you.