It's been 11 days since anyone at AVG responded … please help. All I want to do is get your software off my Mac!
Hello Anthony,
We will check this for you.
Follow the steps from this link http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac and remove all the traces of AVG from your mac computer.
If you face any difficulties, please share the screenshot http://avgclick.me/getscreenshot of the error message you receive to assist further.
Hello Brian,
We are sorry for the inconvenience. Please click the following link http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac to uninstall AVG Antivirus from your MAC device.
Feel free to contact us for further assistance .
Thank you.
I have the same issue as Anthony. So far after much searching I have no leads on how to proceed.
I get :"Installation Error
AVG Antivirus is already installed, please uninstall the previous version first.
I can not detect any evidence of a previous version.
Any help would be greatly appreciated.
I am having the same problem, and can't find an "uninstall option" anywhere. I don't even see one from the icon pinned to the right side of the top menu bar. All I see is "Scan Your Mac, Check For Updates, Open AVG Virus" - and it's already opened! I wish I hadn't installed this. Please help. Thanks you!
Thanks for the reply, but that answer, and that URL, have to do with the purchased version of AVG AntiVirus, not the FREE version. For the free version, there is no "AVG AntiVirus Menu bar" from which to "click Uninstall AVG AntiVirus". This version looks like this, there is no menu bar, no menu button, nothing to click to uninstall. I need some way to "Quit" AVG AntiVIrus (even if I "Force Quit" it in "Activity Monitor", it does not go terminate, and new threads appear) and delete the files for the program.
I am also having a problem uninstalling AVG from a MAC system. I looked at the manual posted above… it does not help, there is NO MENU BAR!!!
I cannot take a screenshot. The choices under scan options are Mac Scan with the green outline of a computer screen, Deep Scan with a green bug, and File Scan with the green outline of a file folder.
Brian, There is only AVG AntiVirus for Mac free version. Here is the User Manual (http://files-download.avg.com/doc/AVG_AntiVirus_for_Mac/avg_avm_uma_en_ltst_03.pdf).
AVG Guru
I'm experiencing similar, yet a bit different problem:
I was previously using Free version of AVG Antivirus on my Mac but I had it removed and now, since I'm trying to re-instal again, I'm getting a message that another version of this software is alreaddy installed and running, please unninstal the older version...
I have checked and checked. I have no Folders or any trace of AVG files on my system, yet, every time I try to re-install it, messga keeps poping up, preventing me to proceed. I guess, there is some process or script that runs in Background preventing me to continue.
Please let me know if you have any advice on how should I proceed?!
I'm experiencing similar, yet a bit different problem:
I was previously using Free version of AVG Antivirus on my Mac but I had it removed and now, since I'm trying to re-instal again, I'm getting a message that another version of this software is alreaddy installed and running, please unninstal the older version...
I have checked and checked. I have no Folders or any trace of AVG files on my system, yet, every time I try to re-install it, messga keeps poping up, preventing me to proceed. I guess, there is some process or script that runs in Background preventing me to continue.
Please let me know if you have any advice on how should I proceed?!
AVG Guru
Thanks Alan! New Mac user, and the manual helped me find the correct menu drop down, with the application open, to uninstall. I appreciate your quick reply!
I have the free version of AVG Antivirus for Mac. It has no menu bar, no dropdowns, no uninstaller.
How do I get rid of this? I want to completely delete it from my Mac. The date on the app in Finder is November 13, 2015, if that helps identify a version.
When I go to the Activity Monitor, I can't even "Force Quit" it, it keeps coming back!
Thanks!
Hello Brian,
We are sorry for the inconvenience. Please click the following link http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac to uninstall AVG Antivirus from your MAC device.
Feel free to contact us for further assistance .
Thank you.
Hi,
We regret the inconvenience. Open AVG Antivirus for Mac and click on Menu icon at the top left of your Mac screen. You won't get Menu bar on your Antivirus interface.
Follow the below steps to uninstall old version of AVG Antivirus for Mac.
To uninstall AVG 15 -
Open Finder > Applications > right click on AVG AntiVirus.app > select Show package contents > open Contents folder > double click on Uninstaller.app.
To Uninstall AVG 17
Run uninstallation from /Library/Application Support/AVGAntivirus/components/uninstall/com.avg.uninstall.app
If the issue persists, share the screenshot https://support.apple.com/en-us/HT201361 of your Uninstaller interface where the option is greyed out.
Hello,
Please click on this link for instructions along with screenshots which will help you through uninstalling AVG from your Mac.
Hello Brian,
We are really sorry that you are facing issue uninstalling AVG program from your Mac system. We will surely help you to uninstall your AVG program from your Mac system. However, could you attach a screenshot of your AVG program on your Mac system so that we will able to find the exact AVG program you want to uninstall. Feel free to contact us with the screenshot attachment. Thank you. Alok, AVG Customer Care.
Alan -
Ah-ha, I found the "Uninstall" option and have ininstalled. My apologies, I thought that the Uninstall option would be within the app window, not on the top-of-screen menu. I guess I'm not used to my Mac yet after years of Windows! Many thanks, case closed!
It's been 11 days since anyone at AVG responded … please help. All I want to do is get your software off my Mac!
Hello,
Thanks for the instructions. The first instructions did not work - nothing happens when I click the AVG on the top bar, there is no menu drop-down.
I found the GO, Utilities, Terminal, and pasted the command line. It asked for the password. Then a screen came up that said:
Uninstall AVG Antivirus for MAC?
If you are sure, please confirm uninstallation of the application and authorize yourself to make changes.
All of this would be fine EXCEPT the 'uninstall' button is greyed out and nothing happens when I click it or anywhere on the box…