HI
I bought a license key from Groupon(UK). I had a Free version of AVG basic protection on my computer. I managed to use the Key no problem on an older version of the Free AVG on my laptop,in the options, however I have installed a newer version of AVG Free basic protection onto my sons laptop and cannot find anywhere in the options/settings where to use the activation key? I have been on google and tried entering the key on various parts of the AVG website but its saying 'invalid code' The key I bought is for 3 pc's and is valid until 2019/01/02.
any help would be appreciated. Thanks
Hello Ian,
We are sorry for the delay in response and inconvenience caused.
If you don't find the option as activate on your AVG Antivirus free program then it is the latest "AVG Zen" program.
AVG Zen program doesn't have a license number for it. It's activation is by entering the AVG my account credentials. This is the reason there is no activate option for it.
As per our record you have purchased the license for AVG Anti-Virus (3 computers), so to install this license using product you have to remove the AVG Zen completely.
If you are using the AVG 2016 version then use the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 to remove the traces of Zen.
Hello Ian,
We are sorry for the delay in response and inconvenience caused.
If you don't find the option as activate on your AVG Antivirus free program then it is the latest "AVG Zen" program.
AVG Zen program doesn't have a license number for it. It's activation is by entering the AVG my account credentials. This is the reason there is no activate option for it.
As per our record you have purchased the license for AVG Anti-Virus (3 computers), so to install this license using product you have to remove the AVG Zen completely.
If you are using the AVG 2016 version then use the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 to remove the traces of Zen.