Yep - it certainly is!
I did a scan last night and left it running to turn off automatically at completion. Now I find that I cannot view the results of the scan, which seems to me a very basic requirement. I see this issue was discussed in 2018 when AVG staff said "I understand the situation, but this will definitely take time for us to implement." Is the issue now resolved and perhaps I am missing how to view the results?
Why in the hell would you guys remove scan logs and then make up excuses about how hard it is to get them back into the program and how hard you're working on it. The interface you have now is so full of "toots & whistles" that we're lacking functions we need and given useless crap that you guys designed for aesthetic purposes. Also where is the yellow triangle "alert" sign with the exclamation inside that is to alert us when our PC needs updated? How are we to know there is even red verbiage there if there is no icon warning? TOTALLY UNACCEPTABLE AVG.
@Alan Binch, who says "On the AVG Support Community topics aren't marked as SOLVED."
Oh yes they most certainly are!!! In the search box at the top of this page, try searching for AVG SCAN LOGS. You will get this page (see below):
Official AVG Support | Search
Scroll down to "Community Questions" and you will find a link to this very thread, with a clear green stamp marked "Solved".
Hi All,
AVG interface has been updated for AVG Business - Software Version 18.4.3056. Where is the Scan Log found through the user interface?
Thanks
Hello,
I'm sorry but we do not have option to find the Disk Scan results in AVG User interface. If you have not resolved the scanned issues, I request you to run the AVG disk Scan again and check the status.
Best regards,
Alok.
All this nonsense is exactly why I will not be renewing my subscription this year - AVG has gone to the dogs. This is not the only issue with the current user interface and vital items being removed - the User Interface was fine in 2016 - important things were there and everything was clearly named and easy to find - since then it has effectively been 'vandalised' - many items have meanigless or cryptic names and are often buried away in hard to find locations.
That, plus the fact that it is now riddled with adverts for other AVG products that cannot be removed or hidden - while that may be acceptable in the free product it is not acceptable in the paid-for one. I for one do not want to have a permanent warning that my 'PC IS CLUTTERED; all over the place when I know what is causing it and it is not something that needs fixing and the only way to remove the message is to buy another AVG product that I don't want or need.
I'm also less than amused that for almost every issue that is raised in this forum at least one of the 'solutions' offered is for the customer to go somewhere else and log exactly the same issue at http://avgclick.me/AVGfeedback
AVG need to 'join up' their systems so that logging the same issue in two different places isn't required. They also need to implement what most software developers do and AVG signally don't seem to do - implement a product development road-map. So that some estimate of when features will be added (or in the case of AVG, perfectly good features that were removed for no good reason will be put back) and not just say 'it's coming some time - maybe' about every issue.
Hi Alan,
Thank you for being patient.
Our senior team are aware of your request.
As of now, there are no updates regarding it and we will not be able to provide an exact ETA for this.
I appreciate your understanding in this matter.
LOL! Maybe that explains why nothing ever seems to get done and it's forever a case of 'soon come' with the replaceing of all the useful stuff that was removed from AVG for no apparent reason! They all get marked as solved when they're not!
On another issue I see I'm not the only one to have the exclaimation mark error indicator permanently on the notification area icon since the last update - big case of 'boy who cried wolf there' how is one supposed to know when there is a problem if the thing that notifies you of a problem is on all the time when there is no problem?!?!
I wonder how long that will take to fix - it's been over a week now and numerous people have reported it it - another case of 'will be fixed'... I remember AVG saying that when they moved to an 'incremental release model' that one of the reasons was that bugs would get fixed quickly this way - it's been over a week since this one crept out.
I also see that an AVG drone has marked the fob-off - 'soon come' answer to this current thread posted by another AVG drone as the 'best answer' - hilarious!
It Makes you want to weep when you think of how good AVG was as a product and how good the support once was - and see what both have come to now!
All this nonsense is exactly why I will not be renewing my subscription this year - AVG has gone to the dogs. This is not the only issue with the current user interface and vital items being removed - the User Interface was fine in 2016 - important things were there and everything was clearly named and easy to find - since then it has effectively been 'vandalised' - many items have meanigless or cryptic names and are often buried away in hard to find locations.
That, plus the fact that it is now riddled with adverts for other AVG products that cannot be removed or hidden - while that may be acceptable in the free product it is not acceptable in the paid-for one. I for one do not want to have a permanent warning that my 'PC IS CLUTTERED; all over the place when I know what is causing it and it is not something that needs fixing and the only way to remove the message is to buy another AVG product that I don't want or need.
I'm also less than amused that for almost every issue that is raised in this forum at least one of the 'solutions' offered is for the customer to go somewhere else and log exactly the same issue at http://avgclick.me/AVGfeedback
AVG need to 'join up' their systems so that logging the same issue in two different places isn't required. They also need to implement what most software developers do and AVG signally don't seem to do - implement a product development road-map. So that some estimate of when features will be added (or in the case of AVG, perfectly good features that were removed for no good reason will be put back) and not just say 'it's coming some time - maybe' about every issue.
Hello,
Sorry to hear that we are losing one of our valuable customers. Many of our users find these offers useful. We handpick them from our own products or those of partners we feel can add to your security or digital experience.
Also the frequency of pop ups can be controlled directly from the app or can be even turned off. Open AVG Internet Security -> Menu -> Settings -> General -> Popups -> Uncheck "Show offers from other AVG products". Close your Internet Security and reopen it to check with the issue.
Once you perform the above steps, you won't receive offers for other AVG products. Hope, it helps.
Our developers team will research for the optimal solution and in that scenario, it's not possible to provide the exact time frame. We are here if you need further help.
Hi Neil,
You can check the details of the scan results in AVG Antivirus folder in C drive.
For further assistance, we request you to create a new post/query in community forum.
Thanks in advance.
I need a HISTORY of logs and AVG UPDATES so I KNOW how long a scan took & can be certain virus definitions updated.
Furthermore, I use BUSINESS edition, so having multiple servers, I do not look at each server daily, so I need to see what files were "REPAIRED" because sometimes a VALID file is false-identified as a virus and "fixed" by AVG which actually corrupts the file and then I have to restore that file and add that file to the exclusions list.
Also, if I schedule MULTIPLE SCANS in a day, only the most recent scan is shown on screen, so I have no clue if the other scans did anything…
Viewing HISTORY allows me to adjust START TIMES of scans to avoid impacting users on our servers. I try to time each server do its scan after another server has completed its scan so as to lessen disk performance impact on the SAN (central file storage) by having only 1 scan run at a time.
HISTORY also needs to show WHERE the scan actually scanned! I tell the scan only do system drives, but I do not know if it is only scanning the "system BOOT PARITION" (ex. C:) or if it is scanning all LOCAL PATITIONS (ex. C:\ (operating system) , D:\ (ex. backups) , E:\ (database files) ) or if it is scanning mounted NETWORK MAPPED drives too. Calling it "system drives" doesn't help… maybe call it LOCAL SYSTEM DRIVES AND PARITIONS
Hello Customer,
I understand that you want to see the results of the AVG disk scans.
Scan Report files are saved in one of the following locations:
Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista: C:\ProgramData\AVG\Antivirus\report
Windows XP: C:\Documents and Settings\All Users\Application Data\AVG\Antivirus\report
Alan, I understand how frustrating and inconvenience this could be.
We have already escalated this to the developer team and they are working on to bring back log files into AVG interface.
However, we do not have an exact time frame for this to get implemented.
Your patience is much appreciated in this regards.
Why in the hell would you guys remove scan logs and then make up excuses about how hard it is to get them back into the program and how hard you're working on it. The interface you have now is so full of "toots & whistles" that we're lacking functions we need and given useless crap that you guys designed for aesthetic purposes. Also where is the yellow triangle "alert" sign with the exclamation inside that is to alert us when our PC needs updated? How are we to know there is even red verbiage there if there is no icon warning? TOTALLY UNACCEPTABLE AVG.
Can some kind soul please tell me where the option to view the results of AVG disk scans lives in the UI - I can't find it for love nor money 
and searching the web only finds the question asked many times but never answered.
What a load of crap! Small wonder that India continues to be a disaster zone.
Yep - it certainly is!
I need a HISTORY of logs and AVG UPDATES so I KNOW how long a scan took & can be certain virus definitions updated.
Furthermore, I use BUSINESS edition, so having multiple servers, I do not look at each server daily, so I need to see what files were "REPAIRED" because sometimes a VALID file is false-identified as a virus and "fixed" by AVG which actually corrupts the file and then I have to restore that file and add that file to the exclusions list.
Also, if I schedule MULTIPLE SCANS in a day, only the most recent scan is shown on screen, so I have no clue if the other scans did anything…
Viewing HISTORY allows me to adjust START TIMES of scans to avoid impacting users on our servers. I try to time each server do its scan after another server has completed its scan so as to lessen disk performance impact on the SAN (central file storage) by having only 1 scan run at a time.
HISTORY also needs to show WHERE the scan actually scanned! I tell the scan only do system drives, but I do not know if it is only scanning the "system BOOT PARITION" (ex. C:) or if it is scanning all LOCAL PATITIONS (ex. C:\ (operating system) , D:\ (ex. backups) , E:\ (database files) ) or if it is scanning mounted NETWORK MAPPED drives too. Calling it "system drives" doesn't help… maybe call it LOCAL SYSTEM DRIVES AND PARITIONS