HP Solution Centre Issue

Hi Guys
I have recently installed PC Tune up and Internet Security, since then I cannot scan any documents from my HP Officejet 7210 using the HP Solution Centre which is the dedicated software for scanning etc. I've created an exception in my firewall for the exe file for the program but still wont work.....any clues?

Regards
Paul

Paul, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DbRcAAK).
AVG Guru

Paul, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DbRcAAK).
AVG Guru