Hi Cathy,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
Usually, AVG would notify you, if it detects any suspicious/malicious activity.
From your description, we're uncertain about the exact notification or the file that has been quarantined.
Would you be so kind to share us the screenshot of that notification for better clarity?
Meanwhile, you can check the files in quarantine & restore, if required, as mentioned in this article.
Tip : If you're uncertain about a file, please do not restore them.
After my email icon would not open this afternoon. I got a notice that my email had been moved to quarantine because it was infected with HTML:ExtortMail-HF[Phish]. Afterwards, I could open my email icon......however ALL my emails were GONE!!!!! Years of emails! Not just the infected email(s). Should everything in.my email history be gone due to this issue? Also since it was quarantined am I at further security risk? Thank you!
Hi Cathy,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
Usually, AVG would notify you, if it detects any suspicious/malicious activity.
From your description, we're uncertain about the exact notification or the file that has been quarantined.
Would you be so kind to share us the screenshot of that notification for better clarity?
Meanwhile, you can check the files in quarantine & restore, if required, as mentioned in this article.
Tip : If you're uncertain about a file, please do not restore them.
I am trying to attach the screenshots taken with my android and it will not attach them, saying only 1 MB allowed. What else can I do?