Hello Pissy.
Thank you for reaching us here with your concerns.
Which AVG product are you using? First of all, make sure AVG is up to date with latest virus defiinitions installed. Open AVG, click Menu -> Settings -> General -> Update.
Was the sender of these emails legitimate and are you supposed to receive them? If they were not intended emails, please do not click any links or download any attachments from those emails.
Open AVG, click Menu -> Quarantine. Share a screenshot (https://bit.ly/2U6KmIS) of the list of quarantined items.
I have encountered a very strange situation with Http:Url-inf[Susp]. I sent two emails with a Word document through Outlook to a googlegroup of which I am a member. One of the recipients has AVG and received the Http:Url-inf[Susp] warning and the files were quarantined. I am also running AVG and my copy of the emails reflects them to be virus free. None of the other group members with various antivirus programs received the warning/had either email/file quarantined. I then sent the latest email with the same Word document through Outlook along with some other emails to the direct email address of the person who received the warning/quarantine. They weere fine - no virus warnings - I would interpret that to mean that neither the Word documents nor the emails were infected. The baffling question is why would those that went through our googlegroup show up as infected on that recipient's computer???
Thank you for sharing the screenshot, Mike.
Please let us know whether you've included any unknown links or attachments in the email.
If possible, please click on the below link and post your questions on your own post (also attach the screenshot), so it will be easier to check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.
Anybody have an answer on what's going on here? Here's another image:
I really would like to get rid of this beast!
Joe
Hello helpful people, I hope you can assist me.
I opened my work email - which is hosted through One.com but I view through MSOffice, and about 50 emails over the last two weeks have been quarantined with the above threat detected.
This is great, but now what? All these emails appear to have come from one computer at work. Is the computer infected? What can i do about the emails? Is there a way to purge them of the threat?
I need action, my friends!!
AVG Software Version: 21.5.3185
Virus Definition: 210714-2
The problem was not on my computer, but rather on the computer of a member of my Google Group.The first time was a couple of days ago when I sent an email with an attached Word document through Google Groups. The second time was yesterday. In both cases, only one person out of about 15 got the virus warning. to repeat my earlier post, sending a direct email to that person (not through Google Groups) with the same file attached did not get a virus warning. The screen shot above is from the member getting the virus warning.
Hi Joseph,
We're glad to look into this & help you.
From the provided screenshots, we see that the sender's email address is incorrect or mispelled (@godzillahospitslity) & the email has the unsubscribe option.
Please check whether the concerned person has a Netflix account. Reason being, the email seems to be a spam.
Hence, AVG has tagged it as Virus in the email subject. You can try unsubscribing newletter from the email address by using the unsubscribe button at bottom of the email.
For further queries, please write back to us in your own post, which will reveal the email address affiliated with us.
Note : It isn't recommended to share the account info over this post.
Thank you for your understanding in advance!
Hello Mike,
Thank you for reaching us here with your concerns.
Which AVG product are you using? First of all, make sure AVG is up to date with latest virus defiinitions installed. Open AVG, click Menu -> Settings -> General -> Update.
Please confirm since when you are facing this issue?
Open AVG, click Menu -> Quarantine.
Share a screenshot (https://bit.ly/2U6KmIS) of the list of quarantined items.
Thank you.
Anybody have an answer on what's going on here? Here's another image:
I really would like to get rid of this beast!
Joe
Hello Pissy.
Thank you for reaching us here with your concerns.
Which AVG product are you using? First of all, make sure AVG is up to date with latest virus defiinitions installed. Open AVG, click Menu -> Settings -> General -> Update.
Was the sender of these emails legitimate and are you supposed to receive them? If they were not intended emails, please do not click any links or download any attachments from those emails.
Open AVG, click Menu -> Quarantine. Share a screenshot (https://bit.ly/2U6KmIS) of the list of quarantined items.