Hello Moataz,
In light of the current circumstances concerning COVID-19 outbreak, there was a delay. We are operational now.
We would like to know whether you are able to turn on AVG Secure VPN protection?
Could you share the screenshot of AVG Secure VPN program interface?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hi,
Please I need to know how to makes the AVG VPN appear online , as it was working well and suddenly appear offline and not able to sign to the internet. although every thing is connecting to the internet and my lap is working in a proper way.
Thank you for the information.
Do you have third party antivirus program installed on your PC?
If yes, turn off the antivirus protection and check whether you are able to turn on AVG Secure VPN.
If not, reinstall AVG Secure VPN and check the status.
We have sent email instruction to perform the reinstallation.
Please revert to our email, if you have further queries.