Hello Laurie,
We are sorry for the inconvenience caused.
This license not recognized is a known problem and it is the issue with the program.
Your AVG Protection Unlimited program doesn't have a license number. To fix this issue we have to completely reinstall the program using the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 .
To download, install and activate the AVG Internet Security Unlimited program please follow the instructions mentioned in the below link:
http://avgread.me/1FKGRZI .
Please feel free to contact us if you need any assistance.
I get error 0cx0070781 when I try to reinstall AVG Protection - unlimited. When I upgraded to Windows 10 I started getting a message everytime I turned on my computer that it did not recognize my license number, With unlimited there is no license number. I tried uninstalling avg and reinstalling but it will not complete the installation. I even tried turning off the Windows Defender, but it still will not install. Can I use it on my daughter's computer since I paid for it and cannot install it on my computer?
Hello Laurie,
We are sorry for the inconvenience caused.
This license not recognized is a known problem and it is the issue with the program.
Your AVG Protection Unlimited program doesn't have a license number. To fix this issue we have to completely reinstall the program using the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 .
To download, install and activate the AVG Internet Security Unlimited program please follow the instructions mentioned in the below link:
http://avgread.me/1FKGRZI .
Please feel free to contact us if you need any assistance.