Hello Terry,
To resolve both issues quickly, I request you to reinstall both products.
Refer the below article to run AVG Clear and AVG Remover tools: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product which uninstall AVG with its traces.
Follow the below article to reinstall AVG Internet Security Unlimited : http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection & AVG Tuneup Unlimited: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance and activate it using your email address & password.
I'm getting an error installing AVG Tune Up. I am also getting not protected on Internet Security.
Hello Terry,
To resolve both issues quickly, I request you to reinstall both products.
Refer the below article to run AVG Clear and AVG Remover tools: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product which uninstall AVG with its traces.
Follow the below article to reinstall AVG Internet Security Unlimited : http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection & AVG Tuneup Unlimited: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance and activate it using your email address & password.