Priya, Have a look @ this new form link (http://support.avg.com/support_contact_form) to get chat/phone support. Otherwise, When available, A member of the official AVG Community Support in Brno (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will see your topic & respond.
AVG Guru
Hello,
Can I first say I have already contacted guruaid so please do not refer me to them. I am utterly disgusted with the customer service I have been given so far.
I currently downloaded windows 8.1, 2 days ago. Ever since then my avg has not been working, I have paid for both antivirus and internet security. Every time I try and reinstall and error comes up at the end. I cannot go in and fix the problem either or unistall it. Eventually I have been able to download the internet security for free for 5 days. I have had no help from the contact centre as mentioned. All they seemed to care is to pass me onto a senior technician so they can exploit money out of me. I explained that at the moment I am sick, I am undergoing chemo and cannot afford this but they didn't seem to care.
I desperately need to contact an oncologist for a second opinion and cannot do that without e-mail!!!
Please help
Priya, Have a look @ this new form link (http://support.avg.com/support_contact_form) to get chat/phone support. Otherwise, When available, A member of the official AVG Community Support in Brno (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will see your topic & respond.
AVG Guru
Hi Priya,
First please note that we are not asociated with GuruAid.
Did you tried using AVG Removal tool?
Thanks