I am not able to use my AVG tune up and Internet protection

Hi Yiyu,

We're glad to help you with this.
From your description, it seems that the program awaits activation. To ensure the same, please share us the screenshot of the notification that prompts to purchase.

Hi:

This is Kelly. I have bought three-year license for AVG tune up and internet protection. I just bought new computer. I try to install AVG tuneup and internet protection in my new computer but always ask me to pay again. Please help me to resolve the issues. Thanks!

Hi Yiyu,

We're glad to help you with this.
From your description, it seems that the program awaits activation. To ensure the same, please share us the screenshot of the notification that prompts to purchase.