Hello Maria,
I am sorry to hear that you are unable to reach our live chat support team. We'll certainly look into this and help you.
Please contact our AVG billing & sales team via voice call or live chat by visiting this link: https://support.avg.com/avg/en/ww/home/current/contact
They will be able to review and assist you with your payment concerns. When you click on the provided link, select Account and Billing -> Purchase and Renewal help -> Get Support -> Voice call or Chat.
Please make sure to use the same email address that was used for the subscription purchase.
We look forward your response. Thank you and keep us updated.
Hello Maria,
You've reached the AVG social media support channel.
We understand that you are unable to reach our technical support team.
We'll certainly look into this and help you.
You can reach our support team via live chat or voice from our support page: https://support.avg.com/avg/en/ww/home/current/contact
They will check the account and help you to clarify it.
If you are facing any issues or having any queries, you can let us know.
We will try our best to resolve the issue for you.
Thank you and keep us updated.
First I have used the chat a few times and can no longer access it. Please could you give me the link
For now my questions has to do with AVG Driver Updated which I just renewed on October 12, 2024. I had it already and it was to expire November 2, 2024 but I took advantage of the 50% discount offer and renewed. Why does it now expire on Septmber 28, 2025. Seems to me I have long a month of service.
Hello Maria,
You've reached the AVG social media support channel.
We understand that you are unable to reach our technical support team.
We'll certainly look into this and help you.
You can reach our support team via live chat or voice from our support page: https://support.avg.com/avg/en/ww/home/current/contact
They will check the account and help you to clarify it.
If you are facing any issues or having any queries, you can let us know.
We will try our best to resolve the issue for you.
Thank you and keep us updated.