I am unable to use LogMeIn Hamachi

AVG Protection
4

Hi Cheryl,

We're glad to look into this & help you. Appreciate your efforts & technical knowledge.
For better clarity, share us the screenshot of the message that you receive while using LogMeIn Hamachi.
Meanwhile, you can try disabling each AVG component individually, to check if any component is causing the issue.

5

Hello!

I'm having this same problem after ending my free months and acctually paying for your service it went tits up.  The free months ran out and somehow that fucked my settings. Weird since before the free months it worked fine.
So the events in order:

  • Had the program on the free settings, just living with it telling me to buy a subsctiption everyday
  • Got a offer of some months for free as a thanks for ahving the program istalled för many months
  • Started the free months and had some trouble with firewall permissions, but was soon solved after some settings in the rules and completely disabeling the firewall when using Hamachi
  • Free months ran out 2 days ago and today when we tried starting the Hamach it says: "Test name: Hamachi service        Result: [YELLOW] -> Service status: Stopped"  Which according to some reasearch means that a firewall is blocking the application from starting. I would love to add a screenshot as above asked but the "ad image" tool is /not/ working and the entire site freezes when I klick it.
  • Bough a year of the virus program just to get it back to the last working state but it's still blocked somehow! I've checked the packet rules, I've changed the network settings between "Private" and "Public", I've disbled the firewall, I've even tried to disble "All shields".

What am I missing?

PS. The hyperlink in your message on "Screenshot" is not working DS.

1

Hi, I've been trying to use LogMeIn Hamachi the past couple days but whenever I join a room it always shows an error and when I diagnose the error it says "inbound traffic blocked" and no matter what I change in AVG Internet Security it never works properly. I've tried setting it as an allowed app, making the wi-fi profile public instead of private, and even turning off the firewall altogether. Nothing's worked. Please help me

2

Hello!

I'm having this same problem after ending my free months and acctually paying for your service it went tits up.  The free months ran out and somehow that fucked my settings. Weird since before the free months it worked fine.
So the events in order:

  • Had the program on the free settings, just living with it telling me to buy a subsctiption everyday
  • Got a offer of some months for free as a thanks for ahving the program istalled för many months
  • Started the free months and had some trouble with firewall permissions, but was soon solved after some settings in the rules and completely disabeling the firewall when using Hamachi
  • Free months ran out 2 days ago and today when we tried starting the Hamach it says: "Test name: Hamachi service        Result: [YELLOW] -> Service status: Stopped"  Which according to some reasearch means that a firewall is blocking the application from starting. I would love to add a screenshot as above asked but the "ad image" tool is /not/ working and the entire site freezes when I klick it.
  • Bough a year of the virus program just to get it back to the last working state but it's still blocked somehow! I've checked the packet rules, I've changed the network settings between "Private" and "Public", I've disbled the firewall, I've even tried to disble "All shields".

What am I missing?

PS. The hyperlink in your message on "Screenshot" is not working DS.

3

Hello Louvisa, 

We will check and help you to resolve it. Please write back to us from own/separate post. So, we will check your subscription details and help you with it accordingly.