I ask for a refund of a charge

AVG Protection
3

Hi Enrique,

We acknowledge your refund request. This isn't the experience we want you to have.
However, upon checking your account we're unable to find any subscriptions or charge.
As it isn't recommended to share the order/account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.

1

I was charged 89,99€ on my VISA account in 10/01/2021, that I did not authorize from DRI*AVG Technologies.
I need a refound and support and also any explanation.
Tank you

2

Hi Enrique,

We acknowledge your refund request. This isn't the experience we want you to have.
However, upon checking your account we're unable to find any subscriptions or charge.
As it isn't recommended to share the order/account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.