I cancelled subscription

AVG Subscription
3

Hi Gaye,
Thank you for contacting AVG Community Forum. I see you are facing issues with your recent charge which you are not aware of. I am sorry for the inconvenience. Upon checking your account, I couldn't find any active subscription. Please share us the following details, so that we can locate your charge & help you accordingly:
Any/all alternate email addresses:
Order ID: 
Last four digits of your credit card (which was charged):
Name of the card holder:
Date of transaction:
Amount debited (with currency):
PayPal Invoice number (if any):
Thanks and Keep us updated.

1

Cancelled within time frame still charged - would appreciate reimbursement please - obviously some things must have clashed ?

2

Hi Gaye,
Thank you for contacting AVG Community Forum. I see you are facing issues with your recent charge which you are not aware of. I am sorry for the inconvenience. Upon checking your account, I couldn't find any active subscription. Please share us the following details, so that we can locate your charge & help you accordingly:
Any/all alternate email addresses:
Order ID: 
Last four digits of your credit card (which was charged):
Name of the card holder:
Date of transaction:
Amount debited (with currency):
PayPal Invoice number (if any):
Thanks and Keep us updated.