I cannot retrieve my IMAP account when e-mail is activated (Free AV)

Previous posting (https://support.avg.com/answers?s=IMAP%20account#!/feedtype=SINGLE_QUESTION_DETAIL&dc=Windows&criteria=ALLQUESTIONS&id=906b00000004fpZAAQ).
AVG Guru

Hi gentlemen,

I still have this bad old problem with Windows Live Mail (Windows 7 Ultimate 64 Bit.
I only can retrieve my IMAP account when e-mail protection is DESACTIVATED !!!

The original posting (unfortunately in German) is from October 22 2014 !!!
I have posted several times on that subject. These postings are no more available, why ???

I expect that you understand that I AM NOT AMUSED !!!

WHEN WILL YOU PROVIDE A SOLUTION TO THAT PROBLEM ?

Regards

Alöfred Melle

Previous posting (https://support.avg.com/answers?s=IMAP%20account#!/feedtype=SINGLE_QUESTION_DETAIL&dc=Windows&criteria=ALLQUESTIONS&id=906b00000004fpZAAQ).
AVG Guru