I cannpt access my topic Syed Afroze Arfat (Customer Support) replied to your question at 7:07 PM on

Hello Norman, 
Thank you for contacting AVG Community Support.
We understand that you are facing performance issue in your device. We'll certainly check and help you out.
As, you are unable to attach the screenshot here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
You can share the screenshot via email and please provide your device OS name and version. 
Thank you and keep us updated.

I cannot access this - You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. ??


Syed Afroze Arfat (Customer Support) replied to your question at 7:07 PM on 10/8/2024.

Original question:
I have been having performance issues since installing AVG Ultimate. My computer Task Manager is showing multiple AVG entries, eg, antivirus - 5 entries, total 74MB, AVG secure browser -6 entries total 60MB, etc, Is this how AVG works? can send copies of task manager if you tell me how.
Regards
Norm

Reply:
Hello Norman,
You've reached the AVG community support forum.
I am sorry for the inconvenience caused. We will check and help you to resolve it. Please confirm the operating system installed in your device.
Do you have any other Anti-virus installed in your device? Please share us the screenshot of Task manager which shows high CPU usage. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. 

​​​​​​​Looking forward to hearing from you.
 

To see the entire conversation, click: https://support.avg.com/answers?id=906KA0000008Qaf

Hello Norman, 
Thank you for contacting AVG Community Support.
We understand that you are facing performance issue in your device. We'll certainly check and help you out.
As, you are unable to attach the screenshot here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
You can share the screenshot via email and please provide your device OS name and version. 
Thank you and keep us updated.