Hello Arif,
Thank you for contacting AVG Community Support.
We are sorry to know that you are unable to activate the AVG subscription using activation code. We apologize for the inconvenience caused to you. We'll certainly check and help you out.
Upon checking your AVG account, you have AVG Secure VPN. We suggest you try activate the subscription by signing in via AVG account. To activate AVG Secure VPN using your AVG Account:
Open AVG Secure VPN, then go to ☰ Menu ▸ Sign in. Your default web browser opens. Enter the credentials for the AVG Account that contains your AVG Secure VPN subscription, then click Continue.
For detailed steps refer the following article:
Sign in to AVG Account (https://support.avg.com/SupportArticleView?l=en&urlname=activate-avg-secure-vpn&retUrl=support_secure_vpn#idt_020)
Refer the following article for some troubleshooting steps to activate the subscription:
Troubleshooting activation issues in AVG products (https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-avg-activation&supportType=home)
If you are still facing the issue, please provide more information about the issue like device OS name and version to check this for you.
Also, please help us with the screenshot of the error message you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
I bought a new subscription
I can't activate
Wrong code please try again
The code is incorrect, what should I do? They gave me an invalid code.
Hello Arif,
Thank you for contacting AVG Community Support.
We are sorry to know that you are unable to activate the AVG subscription using activation code. We apologize for the inconvenience caused to you. We'll certainly check and help you out.
Upon checking your AVG account, you have AVG Secure VPN. We suggest you try activate the subscription by signing in via AVG account. To activate AVG Secure VPN using your AVG Account:
Open AVG Secure VPN, then go to ☰ Menu ▸ Sign in. Your default web browser opens. Enter the credentials for the AVG Account that contains your AVG Secure VPN subscription, then click Continue.
For detailed steps refer the following article:
Sign in to AVG Account (https://support.avg.com/SupportArticleView?l=en&urlname=activate-avg-secure-vpn&retUrl=support_secure_vpn#idt_020)
Refer the following article for some troubleshooting steps to activate the subscription:
Troubleshooting activation issues in AVG products (https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-avg-activation&supportType=home)
If you are still facing the issue, please provide more information about the issue like device OS name and version to check this for you.
Also, please help us with the screenshot of the error message you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.