my answer got deleted weird? anyway what was said there is that AVG fixed it self when i tried to open it today just hoping it had fixed it self or something like that before i uninstall it which i didnt it said that there is a problem so i restarted my computer as it suggested and the same msg came so i restarted it again. then when i opened a msg was there saying that there is a newer protection version (it wasnt there before all the restarts also the update is set to auto) so i update my protection version and restart then when i open it ask for another restart and then here i go i can access the protection window and it actually asking if i want to try the free trial again which i will never click it. xD Thank you alot for your help but i guess sometime you just have to leave it to time bc this is tech the second day after this question was posted
Hello Adham,
I apologize for the inconvenience. To scan your computer, we need to uninstall the trial version and then reinstall AVG free. I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to run both the removal tools AVG Remover and AVG Clear tool to remove the AVG traces completely from your computer.
Once you uninstalled, please follow the steps in this article to reinstall AVG free http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free
Note: Before starting the installation, please select "Basic protection" to install AVG Free.
If you face any difficulties, please contact us.
Hello Adham,
I apologize for the inconvenience. To scan your computer, we need to uninstall the trial version and then reinstall AVG free. I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to run both the removal tools AVG Remover and AVG Clear tool to remove the AVG traces completely from your computer.
Once you uninstalled, please follow the steps in this article to reinstall AVG free http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free
Note: Before starting the installation, please select "Basic protection" to install AVG Free.
If you face any difficulties, please contact us.
So im using the free avg program and i u sed the free trial of the AVG protection section and now its finished and when i go click on the AVG protection it just bring up do you want to buy the AVG protection and there is no exit except the window exit and when i click it it close the window ofc so now i cant open the protection window to sacn my computer. Please help me scan my computer
Thx for your time and i will do that once i be on my computer tomorrow bc im a little busy at the moment
my answer got deleted weird? anyway what was said there is that AVG fixed it self when i tried to open it today just hoping it had fixed it self or something like that before i uninstall it which i didnt it said that there is a problem so i restarted my computer as it suggested and the same msg came so i restarted it again. then when i opened a msg was there saying that there is a newer protection version (it wasnt there before all the restarts also the update is set to auto) so i update my protection version and restart then when i open it ask for another restart and then here i go i can access the protection window and it actually asking if i want to try the free trial again which i will never click it. xD Thank you alot for your help but i guess sometime you just have to leave it to time bc this is tech the second day after this question was posted
You're welcome Adham,
Yes, we have released an update for AVG (your AVG program might get updated automatically) which is why the AVG issues have been fixed automatically. Feel free to contact us again if you need any further assistance (we work around the clock and we are here to help you in the better way).
Best regards,
Alok.