I connected to the Korean server, but it connects to Japan

AVG VPN
3

Hello Hanjin,
Thank you for contacting AVG Community Support.
We understand that when you connect to Korean server it connects to Japan and you are planning to cancel the subscription.
We apologize for the inconvenience that has caused and this is not the experience we wish for our valuable customer.
We'll certainly check and help you out.
Could you please let us know when you started facing this issue?
Sometimes, this might happen if the server (location) to which you're connected is unavailable or under maintenance. 
In this regard, you we suggest to use the nearest available server, once the server is up, you can connect again.
Awaiting for your response.

1

I connected to the Korean server, but it connects to Japan.

I searched for reasons why Korean games don't work.

Connected to 185.54.229.31

This address is a Japanese address

Why do people who sell VPNs for money give strange IP addresses?

Do I need a refund now?

If not, will AVG normally provide Korean IP services?

please answer
2

Hello Hanjin,
Thank you for contacting AVG Community Support.
We understand that when you connect to Korean server it connects to Japan and you are planning to cancel the subscription.
We apologize for the inconvenience that has caused and this is not the experience we wish for our valuable customer.
We'll certainly check and help you out.
Could you please let us know when you started facing this issue?
Sometimes, this might happen if the server (location) to which you're connected is unavailable or under maintenance. 
In this regard, you we suggest to use the nearest available server, once the server is up, you can connect again.
Awaiting for your response.