Hi Linas,
We acknowledge your refund request.
Upon checking your account, we see that you've subscribed to the trial version of AVG Intenret Seucirty & TuneUp.
They were enrolled to automatic renewal while subscribing. Hence, they got renewed on 2019-08-17.
Usually, we do send pre-billing notification email prior 10 days of trial's expiry (which has been sent to you on 8/10/19).
This email also contains instructions on how to cancel the subscription. If you'd still like to cancel the subscription & get refunded, we do understand.
I canceled my subscription. I whant back my money, because I dont need the products, and I dont use these products. How we can finish this question?
I instaled just free version and I dont need the Avg security program, but Automaticly was payed two times in the same day $60.49(Transaction ID 0WS71346AG600403L)
and 50.49 Eur (Transaction ID 8UK16597L45879647)
on my account that I did not authorize from DRI*AVG Technologies. Need a refund and support.
Linas, according to our records you have raised a dispute for these charges. A dispute occurs when a buyer asks their credit card issuer or PayPal to remove a charge from their account. In your case, the dispute of your purchase was raised on 19th Aug 2019.
Unfortunately we are unable to help you with this matter. We recommend that you contact PayPal directly.