Hi Arnold,
Let's make sure that the AVG is installed in your PC or not.
Click start and search for the AVG application and check if you are able to locate it and open it.
Keep us posted.
I do not have AVG icon Why How do i get
Hi Arnold,
Let's make sure that the AVG is installed in your PC or not.
Click start and search for the AVG application and check if you are able to locate it and open it.
Keep us posted.
Arnold, as per our records, the product you bought was AVG PC TuneUp (1 computer) license.
Please note that this is not an antivirus product. AVG TuneUp is an optimization tool that includes a range of scans to detect unnecessary items and performance issues, freeing up disk space and improving the speed of your system.
Click this link (https://support.avg.com/SupportArticleView?urlname=Activate-AVG-TuneUp) for instructions to make sure all the paid features of AVG TuneUp is activated.
where do i press START
Arnold, if you press Windows key you will see the start menu on your windows PC screen.
Once it appears, type as AVG and check whether it shows the program name on the list.
If yes, right click on it and select 'Open file location'.
In the location, you can find the shortcut logo of AVG, copy and paste it on your desktop for easy access.
Keep us posted.
I received confirmatiom from Visa charges paid this morning only have freeAVG icon