Hi Myrtle,
We understand your concern.
The subscription will not upgrade with your premission.
We can down grade the subscription according to your preference.
I request you click on the link below to reach our AVG billing team via live chat or call support to sort this out.
Contact AVG Support - AVG Phone Number, and Chat Support
Thanks in advance.
I was scanning as I had just purchased the 1 device subscription for 1 year and then it upgraded to
5 devices for 2 years. I want this transaction refunded
Hi Myrtle,
We understand your concern.
The subscription will not upgrade with your premission.
We can down grade the subscription according to your preference.
I request you click on the link below to reach our AVG billing team via live chat or call support to sort this out.
https://support.avg.com/support_sales?l=en
Thanks in advance.