I do not want 5 device subscription all I was doing was updating my 1 device sub

Hi Myrtle, 

We understand your concern.
The subscription will not upgrade with your premission.
We can down grade the subscription according to your preference.
I request you click on the link below to reach our AVG billing team via live chat or call support to sort this out.
Contact AVG Support - AVG Phone Number, and Chat Support
Thanks in advance.

I was scanning as I had just purchased the 1 device subscription for 1 year and then it upgraded to
5 devices for 2 years.  I want this transaction refunded

Hi Myrtle, 

We understand your concern.
The subscription will not upgrade with your premission.
We can down grade the subscription according to your preference.
I request you click on the link below to reach our AVG billing team via live chat or call support to sort this out.
https://support.avg.com/support_sales?l=en
Thanks in advance.