I don not have a licence

AVG Protection
3

Hello Jose,
From your account, I can see that you have purchased AVG Secure VPN (1 year subscription), expires on 2019.3.16. You're correct AVG Secure VPN does not require a license number, as it can be activated using AVG MyAccount credential. This program is different from AVG Internet Security/AVG PC TuneUp.
May I know if you're cleaning your computer using AVG PC TuneUp?
Best regards,
Alok.

1

I bougth your licence to protection.You send me an e-mail where you say that I dont not require a licence, but when I try to do something like clean my computer, apear a message the say me "you need to pay $357.00 pesos Mexicanos by a year to continue with protection, what happend qith you ??
My order number is 12810****.

Waiting for your response.

2

Hello Jose,
From your account, I can see that you have purchased AVG Secure VPN (1 year subscription), expires on 2019.3.16. You're correct AVG Secure VPN does not require a license number, as it can be activated using AVG MyAccount credential. This program is different from AVG Internet Security/AVG PC TuneUp.
May I know if you're cleaning your computer using AVG PC TuneUp?
Best regards,
Alok.