Hello,
I would like to cancel my 30-day free trial subscription.
Unfortunately, I accidentally deleted my account while trying to cancel the subscription, and now I am having difficulty canceling the subscription myself.
Could you please help me cancel my free trial subscription and make sure that I will not be charged after the trial period ends?
License Number: (Key hidden by Admin)
I would greatly appreciate your help.
Thank you.
Hi @Sinjung_Lee,
I have hidden your licence key as you may not want it visible in a public forum.
Please connect with the support team via the AVG Help Centre.
https://support.avg.com/
I would like to contact customer support, but I am in South Korea, so it is difficult for me to make an international phone call.
I cannot find any other way to contact support. I don’t know the support email address, and I also cannot find any instructions on how to recover my deleted account.
I accidentally deleted my account while trying to cancel my 30-day free trial, and I am now unable to cancel the subscription myself.
Please help me cancel my subscription as soon as possible and make sure that I will not be charged after the free trial ends.
I would really appreciate your help.
Thank you.
@Sinjung_Lee,
I have sent you a DM for more details on this.