I got charged Php 690.00 for "DRI*AVG Technologies"

Hello Renee,

We regret the inconvenience caused. We'll certainly check and help you with refund.
Upon checking, we couldn't locate any active AVG subscriptions or recent charges made under the email address you've used to contact us here.
It's possible that your charge is registered under one of your alternate or misspelled email addresses.
We've sent you an email requesting further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Hello, what is this charge (Php 690.00 for "DRI*AVG Technologies")? I have not subscribed to anything, and even going to my account subscriptions page, I do not see this charge. And because it's not in the subscription page, I cannot cancel it or request for a refund.

Hello Renee,

We regret the inconvenience caused. We'll certainly check and help you with refund.
Upon checking, we couldn't locate any active AVG subscriptions or recent charges made under the email address you've used to contact us here.
It's possible that your charge is registered under one of your alternate or misspelled email addresses.
We've sent you an email requesting further details. Please check your inbox/spam folders to find the email and use it to get back to us.