Hello Bruce,
You've reached the AVG community support forum.
We regret the inconvenience caused to you. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Hello Bruce,
You've reached the AVG community support forum.
We regret the inconvenience caused to you. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
this account was not to renew and you renewed it anyway
Hello Irene and Gertruida,
You've reached the AVG community support forum.
We sincerely apologize for the inconvenience caused to you. Please write back to us in your own/new post, so that we can locate your account, obtain further details and help you accordingly.
Thank you for understanding in advance!
Good day It happened with me too. I am using AVG FREE - and now you took sommer from my Google Play account - what nonsense is this. Who gave you the go ahead to control my bank account like that. OR WHO GAVE YOU PERMISSION TO TAKE MONEY FROM MY ACCOUNT?
They did this to me as well, and I will report them to the State Attorney General, the Better Business Bureau, and any other consumer advocacy group I can think of. It's unbelievable.