I has paid for a year, ago two months and now you are requirements my pay again? whats happen?

Hello Amada,

I regret for the inconvenience. I see from your record that you have only active subscription of AVG Password Protection purchased on 2017.7.12. And do not have any active subscription for AVG AntiVirus, this is the reason why you are getting the prompt to renew AVG.

Hi, am angry with this Company because i paid for  a year of the antivirus and now am receiving notifications saying that i have to renew this pay again…whats happen??? why ii must to do it??? please answer to me,
thanks
amada Leticia morales Bertrand.

Hello Amada,

I regret for the inconvenience. I see from your record that you have only active subscription of AVG Password Protection purchased on 2017.7.12. And do not have any active subscription for AVG AntiVirus, this is the reason why you are getting the prompt to renew AVG.