I have a new paid account and the system won't let me activate. Also is there any sort of dashboard

General discussion
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You need to type in the License number just like you received it CAPs for Alpha characters, and incled the two spaces on the License number.  Took me a time or two and a call to AVG to get it right.

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How do I activate my paid account?  Also is there supposed to be a dashboard

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Hi Mary,

We're glad to look into this & help you.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.