I have activated my account but I am still been asked to subscribe

AVG Protection
3

Hello Gaby,

We're here to help.
Have you activated AVG Internet Security on your device? 
We've sent an email including instructions. Please check revert to us.
Thank you.

1

I have actives my account, bought subscription in July this year, but constantly asked to subscribe before faults can be resolved.

2

Hello Gaby,

We're here to help.
Have you activated AVG Internet Security on your device? 
We've sent an email including instructions. Please check revert to us.
Thank you.