I have an account showing that I paid for AVG Tune up in August but I still haven't got it to work

AVG Performance
1

how do I get it to work?

3

Hello Barbara,
I apologize for the inconvenience caused. I can see that you have purchased AVG Performance multidevice (1 year subscription) in our database. Could you please let me know the type of AVG product you have in your computer so that it will be helpful for us to assist you better.
Please feel free to contact us for any further assistance. Thank You.

2

Hello Barbara,
I apologize for the inconvenience caused. I can see that you have purchased AVG Performance multidevice (1 year subscription) in our database. Could you please let me know the type of AVG product you have in your computer so that it will be helpful for us to assist you better.
Please feel free to contact us for any further assistance. Thank You.