I have being charged for a subscription and i want to cancel

Hi I thought i only have 1 subscription due to be renew but i just got email saying that you took £34.99 for AVG Tune Up trial. I would like to cancel this and thought i had already done so I haven't even install or used this Tune Up Trial. I actually also don't want my auto renewal which is current going to be expired in 9 days. If i closed my account would this stop it has i don't have money to renewal either of them and i really want my money back for the £34.99 has i never received emails or notify in the AVG software like it does for the one which is due to expired.

If someone could help be much appreciate

Thanks

Tracey clark 
Hi Tracey,

We've replied to your original post. Please revert to us via it to keep the conversation in a single thread.
Thank you for your understanding in advance!

Hi Tracey,

We've replied to your original post. Please revert to us via it to keep the conversation in a single thread.
Thank you for your understanding in advance!