I have messsages, (a number) that installation has failed

AVG Protection
3

Hello Walter,
We apologize for the inconvenience caused. On verifying your records, your product located is 'AVG Ultimate multidevice (1 year subscription)". To resolve the issue, we suggest you to remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After running AVG Remover, you may need to manually uninstall any remaining AVG applications and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then install "AVG Ultimate" by following the instructions in http://avgread.me/19OHofR .Thank you.

1

Repeated atemps to install AVG protection receives advice that installation has failed. I have order number701- 3061571. Previous efforts were on order 7012714104.

2

Hello Walter,
We apologize for the inconvenience caused. On verifying your records, your product located is 'AVG Ultimate multidevice (1 year subscription)". To resolve the issue, we suggest you to remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After running AVG Remover, you may need to manually uninstall any remaining AVG applications and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then install "AVG Ultimate" by following the instructions in http://avgread.me/19OHofR .Thank you.