I have this Rootkit warning that keeps coming up

Viruses & Threats
3

Hello Rhonda,
I'm sorry to hear about this. Please share a screenshot of the error message to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Yes, you can also contact us through phone (USA & CA:  +1 925 732 4274, AU & NZ:  +61 281 034 937, UK:  +44 1163 668 542). Note: Calls from outside the US, NZ, UK, CA or AU may be subject to international charges from your telephone provider.
Best regards,
Alok.

1

I have the full paid for version of AVG . I run Windows 7 Professional. I have warnings every time I starts computer "Rootkit information. SVC:swcustcfg > ???" Have done as warning said on many many occasions but it never found or resolved problem. I did a deep scan and program found it, I asked it to resolve and after 5 hours it finished scanning. But the next time I started program the warning came up I told it to ignore it took me to AVG page and promptly shut down. I am unable to use computer at all please help. Would you rather I rang you?
cheers Rhonda

2

Hello Rhonda,
I'm sorry to hear about this. Please share a screenshot of the error message to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Yes, you can also contact us through phone (USA & CA:  +1 925 732 4274, AU & NZ:  +61 281 034 937, UK:  +44 1163 668 542). Note: Calls from outside the US, NZ, UK, CA or AU may be subject to international charges from your telephone provider.
Best regards,
Alok.