I just bought one year protection and when I press to scan it does nothing

I bought extra protection for one year, first it keeps coming up as my default browser but I want chrome for that, and when I go to ask for a scan, it doesn't do anything, I press the scan button and it just does nothing

Hello, Kristin,

You can change the default browser setting as Chrome
Select the Start button, and then type Default apps.
In the search results, select Default apps.
Under Web browser, select the browser currently listed, and then select Microsoft Edge or another browser.
And for the scan issue, can you be more specific about explaining it.
You can provide us the screenshot(s) for better understanding.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.