Shelia,
We apologize. Do you get any error message while trying to install your AVG program? If so, please provide us the screenshot http://avgclick.me/getscreenshot of the error message you are getting. We will check and assist you further. Thank you!
IT WILL NOT INSTALL ON MY COMPUTER OR MYSPOUSE'S COMPUTER
Shelia,
We apologize. Do you get any error message while trying to install your AVG program? If so, please provide us the screenshot http://avgclick.me/getscreenshot of the error message you are getting. We will check and assist you further. Thank you!
SHELIA, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru