Hello Elizabeth,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are getting messages about viruses and threats. We apologies for the inconvenience caused. We'll certainly check and help you out.
In this regard, we would request you to run a perform a scan and check with the viruses.
Please refer this article to run a scan: https://support.avg.com/SupportArticleView?l=en&urlname=avg-antivirus-pc-virus-scan&retUrl=support_Internet_Security
Please share the screenshot of scan results?
Could you please let us know how long you are facing this issue?
Have you received viruses messsges from text message only or any other popup or notification?
Could you please share us the screenshot of the messages (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot)
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Why do I get text messages that I have viruses and threats if I’m protected
Hello Elizabeth,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are getting messages about viruses and threats. We apologies for the inconvenience caused. We'll certainly check and help you out.
In this regard, we would request you to run a perform a scan and check with the viruses.
Please refer this article to run a scan: https://support.avg.com/SupportArticleView?l=en&urlname=avg-antivirus-pc-virus-scan&retUrl=support_Internet_Security
Please share the screenshot of scan results?
Could you please let us know how long you are facing this issue?
Have you received viruses messsges from text message only or any other popup or notification?
Could you please share us the screenshot of the messages (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot)
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.