I lost my ability to view all my devices from the AVG console

General discussion
3
Hi Edward,

Thank you for reaching out to us with your concern.

I would like to inform you that in the latest version of AVG, the AVG Zen has been removed. To add a new device, please download the AVG Ultimate on that device by following the steps provided in this article: How to download, install and activate AVG Ultimate
1

I have the Internet Security product and I am not sure when this happened, but I lost the ability to view all the other devices connected to my AVG subscription. I believe it was supported before through "Zen". Have there been any changes in the product or am I missing some configuration change?
Thanks.

2

Hi Edward,

Thank you for reaching out to us with your concern.

I would like to inform you that in the latest version of AVG, the AVG Zen has been removed. To add a new device, please download the AVG Ultimate on that device by following the steps provided in this article: How to download, install and activate AVG Ultimate