I need to reinstall the AVG Anti virus free for which i paid AVG to do

AVG Protection
3

Hello Gary,
We are sorry for any inconvenience caused. When you purchase a remote service, or you receive an offer for a free remote assistance to resolve your issue, you will receive instructions to connect to an AVG technician, who will initiate a screen sharing session. During the session, you can chat with the technician, give him control of your screen, or end the session at any time.
Please note that you should have purchased an AVG product first to redeem the express install service.

1

I need to reinstall the AVG Anti virus free for which i paid AVG to do and has not done.

2

Hello Gary,
We are sorry for any inconvenience caused. When you purchase a remote service, or you receive an offer for a free remote assistance to resolve your issue, you will receive instructions to connect to an AVG technician, who will initiate a screen sharing session. During the session, you can chat with the technician, give him control of your screen, or end the session at any time.
Please note that you should have purchased an AVG product first to redeem the express install service.