Hello,
Yes I did, I worked with Dinesh yesterday evening and we disabled the AVG and there was no difference, it appears that the Oracle Virtual Machine has been corrupted somehow. we reloaded the AVG Seucrity system and all is well on that behalf. I am in cintact with the other furnisher for the Emanual to see if I can get it resolved.
I di have another question, I hav ejust receieved an offer from AVG with a 66 % discount for this protection, my contract is up in about a month, can I use the discount then to continue my protection?
or will it be added on or extended from my renewal date
Thanks again and kind regards Jurgen
Hello Jurgen,
We will help you to resolve it. Have you tried to disable AVG Internet Security and check whether that repair catelog is working fine?
If not, Please follow the steps in this article to identify the AVG component (https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus)that is causing the issue & let us know.
Hi I ordered an Emanual Online Automotive repair catalog and it works via Oracle Virtual Machine, The Repair Manual will not boot up so I contacted The Emanual Customer Service and their tech tried to fix it and said it was the AVG Security system that is preventing the Virtual Machine software from booting up the information. Is there something I can do to make it work with disabling the AVG Security function?
Any help would be greatly appreciated.
Thank you for returning to let us know the status of your issue.
Regarding the discount, it will go through as a new separate subscription but not a renewal. I would request you to contact our sales team (https://support.avg.com/support_sales?l=en) for help to avail the discount and manage your subscriptions.
Hello Jurgen,
We will help you to resolve it. Have you tried to disable AVG Internet Security and check whether that repair catelog is working fine?
If not, Please follow the steps in this article to identify the AVG component (https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus)that is causing the issue & let us know.
Hello,
Yes I did, I worked with Dinesh yesterday evening and we disabled the AVG and there was no difference, it appears that the Oracle Virtual Machine has been corrupted somehow. we reloaded the AVG Seucrity system and all is well on that behalf. I am in cintact with the other furnisher for the Emanual to see if I can get it resolved.
I di have another question, I hav ejust receieved an offer from AVG with a 66 % discount for this protection, my contract is up in about a month, can I use the discount then to continue my protection?
or will it be added on or extended from my renewal date
Thanks again and kind regards Jurgen