I paid for and did not receive one of AVG's products

Hello Elizabeth,

I apologize for the inconvenience. I see that you have a valid AVG Secure VPN, AVG PC TuneUp and AVG Internet Security - Unlimited. Are you facing any issues with the installation/ activation?

Please use this link https://support.avg.com/support_tech_chat to contact our technical support team to assist further.

Is this usual?  I have tried to contact Customer Service but no response. Should I just contact visa?

Hello Elizabeth,

I apologize for the inconvenience. I see that you have a valid AVG Secure VPN, AVG PC TuneUp and AVG Internet Security - Unlimited. Are you facing any issues with the installation/ activation?

Please use this link https://support.avg.com/support_tech_chat to contact our technical support team to assist further.