I purchased avg but my system is saying it is not protected

Deborah, Try this… Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG).
AVG Guru

I purchased avg 1 year and received the link with the licence number have installed it but my system is saying it is not protected. Can you advise what to do

Deborah, Try this… Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG).
AVG Guru