Hello Sheila,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to access shortcuts from your desktop. We'll certainly check and help you out.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know which AVG products you downloaded?
May I know your device OS name and version?
Did you have any AVG application in your PC now?
Does a specific error message appear when you encounter this issue?
If so, please help us with the screenshot of the error message you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
I went into my account and downloaded AVG, probably for the second time from earlier in the year. This time it installed AVG browser which I don't want. I uninstalled from the list of app and programmes and now 99% of my desktop shortcuts don't work.
I've uninstalled and reinstalled but still not working. What do I do now?
At least I can access from Edge
Can't even add a new shortcut
Hello Sheila,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to access shortcuts from your desktop. We'll certainly check and help you out.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know which AVG products you downloaded?
May I know your device OS name and version?
Did you have any AVG application in your PC now?
Does a specific error message appear when you encounter this issue?
If so, please help us with the screenshot of the error message you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.