I search the chat session

Hello Roger,
Thank you for reaching us out here. Upon checking your contact details to customer care, we see that you have received help from one of our remote support technicians to install your AVG Ultimate subscription successfully.
Please, feel free to let us know if you require any further assistance.

I was in chat session with Yamuna but I can't find her again.

Hello Roger,
Thank you for reaching us out here. Upon checking your contact details to customer care, we see that you have received help from one of our remote support technicians to install your AVG Ultimate subscription successfully.
Please, feel free to let us know if you require any further assistance.