I signed up for 1 yr paid subscription

Hello D,
We are sorry to inform that we are unable to pull any recent purchase of AVG in your account. We have sent you an email, please reply to that email, if you have any other email address associated with AVG, Order number for recent purchase of AVG or any other information associated with this. Please reply back to that email with the necessary information, so that we will locate your order and assist you further in activating the AVG subscription in your AVG MyAccount.
Thank you

I signed up for 1 yr paid subscription tonight to fix my pc issues.I cannot find anything that shows where I signed up. It keeps telling me my trial has expired. I have been with AVG for several years. I need to know that I'm protected and that the issues will or have been fixed.

Hello D,
We are sorry to inform that we are unable to pull any recent purchase of AVG in your account. We have sent you an email, please reply to that email, if you have any other email address associated with AVG, Order number for recent purchase of AVG or any other information associated with this. Please reply back to that email with the necessary information, so that we will locate your order and assist you further in activating the AVG subscription in your AVG MyAccount.
Thank you