How do I get a refund? I got charged randomly when I cancelled my trial. But there’s no way of getting a refund as my account shows no active subscriptions or transactions. When I go to support all it does it take you in circles.
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Ho lo stesso problema…da mesi! Quando ho chiesto il rimborso attraverso la procedura loggandomi sul sito mi è stato risposto via mail che erano dispiaciuti ma mi avrebbero comunicato l’esito in 48 ore…mai più sentiti!!!
Same, here I tried reaching out to chat support 3 hours wait time, still no reply
Hey I managed to get a refund! If you go through the help section but say there’s a technical problem with it instead of saying you want a refund then I was able to go on live chat with them straight away and explained that I wanted a refund. It seemed to be the only way to be able to talk with them!
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