I want return my money

AVG Subscription
3

Hello Alibek,
We acknowledge your refund request. Unfortunately, we couldn't locate any transaction under this email address and sent you an email requesting more info. Please check and revert us to assist you further.

1 
Hello! A service for 50 usd was purchased from your site, but I definitely did not make this purchase and did not register my bank card. This purchase was made August 12. I dont know what this product is it and where is it. Message from bank: IRL orderfind.com DRI*AVG Technologies
2

Hello Alibek,
We acknowledge your refund request. Unfortunately, we couldn't locate any transaction under this email address and sent you an email requesting more info. Please check and revert us to assist you further.